Privacy Policy for DCLABs/ConnexioTech Apps
Effective Date: January 2025
At DigitalConsultingLABs/ConnexioTech ("we," "our," "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information across all of our mobile apps ("Apps"). By downloading, installing, or using any of our Apps, you consent to the practices described in this Privacy Policy.
Please review this Privacy Policy regularly, as it may be updated. If you do not agree with this Privacy Policy, please do not use our Apps.
1. Information We Collect
We may collect the following types of information across all of our Apps:
1.1 Personal Information
When you use our Apps, you may be asked to provide personal information, such as:
- Name
- Email address
- Phone number
- User-generated content (e.g., profile information, photos, etc.)
1.2 Usage Data
We collect information about how you interact with our Apps, such as:
Device type and operating system
App usage statistics (e.g., time spent, features used)
IP address, device identifiers (e.g., IMEI, UUID), and other technical information
1.3 Location Data
With your consent, some of our Apps may collect information about your location to offer location-based features or services. You can disable location tracking through your device’s settings at any time.
1.4 Payment Information
If you make in-app purchases or subscriptions, your payment information is processed through the platform (Google Play, Apple App Store) and is not stored by us directly.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our Apps: To deliver the features and functionality of our Apps and to improve user experience.
To personalize your experience: We may use your data to customize the content and features shown to you.
To send you communications: We may send you notifications, updates, and promotional messages related to our Apps, if you've opted into receiving them.
For analytics: To understand how users interact with our Apps and improve our services.
For legal obligations: To comply with applicable laws or respond to legal requests.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
With service providers: We may share data with trusted third-party vendors who assist us in operating our Apps, processing payments, or conducting analytics.
For legal reasons: We may disclose your information if required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders).
With your consent: We may share your information with third parties if you have given us explicit consent to do so.
4. Data Security
We use reasonable measures to protect your personal information from unauthorized access or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights and Choices
You have the following rights regarding your personal information:
GDPR Rights (for users in the European Economic Area)
If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
- Right to access: You can request access to your personal data and information on how it is being processed.
- Right to rectification: You can request corrections to any inaccurate or incomplete data.
- Right to erasure: You can request the deletion of your personal data under certain circumstances.
- Right to restrict processing: You can request that we restrict how we process your data in certain situations.
- Right to data portability: You can request a copy of your data in a commonly used format for transfer to another provider.
- Right to object: You can object to the processing of your data for marketing or other specific purposes.
- Right not to be subject to automated decision-making: You have the right not to be subjected to decisions based solely on automated processing, including profiling, unless necessary for performance of a contract or based on your explicit consent.
For more details, please refer to the full GDPR text here: GDPR Regulation Text
CCPA Rights (for users in California, USA)
If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to know: You can request the categories and specific pieces of personal data we have collected about you.
- Right to delete: You can request that we delete your personal data, subject to certain exceptions.
- Right to opt-out: You can request that we do not sell your personal data to third parties.
- Right to non-discrimination: You can exercise your CCPA rights without facing discrimination.
For more details, please refer to the full CCPA text here: CCPA Text
7. Children’s Privacy
Our Apps are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
8. Third-Party Services
Our Apps may include links to third-party websites or services (e.g., social media, analytics tools). These third parties may collect and process your information according to their privacy policies. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you use.
9. Google Play and Apple App Store Services
Our Apps may use services provided by Google Play and/or Apple App Store. These platforms may collect additional data from you in accordance with their own privacy policies, which can be found here:
Google Privacy Policy
Apple Privacy Policy
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. When we make changes, we will post the updated Privacy Policy on this page with a revised effective date. We encourage you to check this Privacy Policy periodically for any updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights under GDPR or CCPA, please contact us at:
Digital Consulting LABs
7200 Zenica, Bosnia and Herzegovina
policy@dc-labs.eu
+38762410410
Digital Consulting LABs